Art of Flooring
It can be intimidating hiring professionals to do work in your home for you. A quality carpet and flooring company will explain your options, their methods and how they will save you money.
How will I be billed for this job?
Any professional worth their weight in salt will write out and explain each charge on an itemised list. Art of Flooring lists out the cost of the carpet, the underlay, plus any accessories they need to complete the task such as gripper rods. They will also list the fitting cost per square meter of carpet and then the overall total fitting cost. There will also be a separate section on service costs for floor prep with or without existing floor removal and disposal. You should also discuss furniture removal and replacement when going through the itemised cost list.
Tip: You need new gripper rods to hold the carpet down tight any time you get new carpet. Someone trying to cut corners may suggest reusing the old gripper rods, but they likely won’t be set for the new carpet thickness or they could be installed poorly previously.
How do I know you know what you are doing?
Every carpet company should be following the British Standard BS5325 which is the code of practice for installation of textile floor coverings. Someone who is handy around the house or works as a basic contractor therefore may not do the best job. Companies that go above and beyond by getting further training care about having the best information for the job. Art of Flooring has a membership for the Carpet Foundation which offers extra training and extra guarantees which they can pass on to their customers.
Tip: Check the company’s website or social media page. They may do a special post about employees that go to extra training!
How to ask for references
Check online first. They should have reviews on Google, Facebook, Houzz or TrustPilot. Art of Flooring has a testimonials section on their website. When asking for examples of their work in person, they should have pictures of recent jobs and will explain how and why they fitted the carpet the way they did.